Food & Restaurant · head to head
Resy vs Caviar
Resy
Food & Restaurant
Premium reservation platform for restaurants
- From
- $289/month
- Rated
- -
The short version
- Each has a real cost: Resy platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required); Caviar limited availability to 20 major metropolitan areas
- They diverge on capability: Resy covers Online reservations, Caviar covers Premium delivery.
Where they differ
Only the attributes on which Resy and Caviar actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Food & Restaurant).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Resy
- Online reservations
- Table optimization
- Guest CRM
- Waitlist
- Marketing
- AmEx integration
- Lightspeed
- American Express
Only in Caviar
- Premium delivery
- Curated marketplace
- Order management
- Quality-focused
- Analytics
- DoorDash
Both cover
- Toast
- Square
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Resy
- Restaurant reservation and table managementnot Caviar
- Waitlist and walk-in managementnot Caviar
- Event ticketing and experience management for restaurantsnot Caviar
- Guest CRM and personalised communicationnot Caviar
- Real-time analytics and revenue reportingnot Caviar
- Premium dining inventory managementnot Caviar
Caviar
- Point of Salenot Resy
- Order Managementnot Resy
- Inventory Controlnot Resy
- Staff Schedulingnot Resy
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Resy
- Platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
- Platform tier lacks Premium features such as priority phone support and advanced experience management
- Essential tier charged with 3% prepayment fees on events (Premium reduced to 2%)
Caviar
- Limited availability to 20 major metropolitan areas
- Service fee of 18 percent applied to all orders
- Not available in all regions as standalone service
Pricing, plan by plan
Resy
$289/monthNo published plan breakdown. See the Resy review.
Caviar
$20/order- Standard$25/percent
- Premium delivery
- Curated placement
Which should you pick?
Choose Caviar if
- You need premium delivery.
- You work on Web, iOS, Android.
- You also want curated marketplace.
Questions people ask
- Is Resy or Caviar better?
- Neither clearly leads. Resy starts at $289/month and Caviar at $20/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Resy or Caviar?
- Resy starts at $289/month and Caviar at $20/order.
- Does Resy or Caviar run on more platforms?
- Resy runs on Web. Caviar runs on Web, iOS, Android.
- What is Resy best used for?
- Resy is most often used for restaurant reservation and table management, waitlist and walk-in management, event ticketing and experience management for restaurants, guest crm and personalised communication. Of those, restaurant reservation and table management and waitlist and walk-in management are not what Caviar is typically brought in for.
- What can Resy do that Caviar cannot?
- Resy covers Online reservations, Table optimization, Guest CRM, Waitlist. Caviar covers Premium delivery, Curated marketplace, Order management, Quality-focused. Both handle Toast, Square, Web support, Ios support.
Answered from the vendors’ own pages
Caviar: What does Caviar charge for delivery?
A service fee of 18 percent is applied to each Caviar delivery order. The delivery fee ranges from $1.99 to $8.99 depending on distance and demand. Customers ordering for pickup pay no order minimums, service fee or delivery fee.
SourceCaviar: Is Caviar available as a standalone service?
No. Caviar was acquired by DoorDash in October 2019 and now operates as part of the DoorDash platform. DoorDash members with DashPass enjoy waived delivery fees and reduced service charges on Caviar orders.
Source