Healthcare & Medical · head to head
Healthgrades vs Doxy.me
Healthgrades
Healthcare & Medical
Provider search and ratings platform for patients
- From
- Free
- Rated
- -
Doxy.me
Healthcare & Medical
Simple and free telemedicine for healthcare providers
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Healthgrades healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.; Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
- They diverge on capability: Healthgrades covers Provider Search, Doxy.me covers Video Visits.
Where they differ
Only the attributes on which Healthgrades and Doxy.me actually diverge.
| Attribute | Healthgrades | Doxy.me |
|---|---|---|
| Pricing model | freemium | Unknown |
| Platforms | Web, Mobile | Web, iOS, Android |
| Founded | 1998 | 2013 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Healthgrades
- Provider Search
- Reviews and Ratings
- Appointment Booking
- Provider Profiles
- Insurance Verification
- Practice management systems
- Mobile support
Only in Doxy.me
- Video Visits
- Waiting Room
- Screen Sharing
- File Sharing
- HIPAA Compliant
- EHR Systems
- BAA
Both cover
- HIPAA
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Healthgrades
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Doxy.me
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Healthgrades
- Healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.
Doxy.me
- Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
- Occasional connection glitches and dropped sessions reported by some users
- Poor video quality and lag in rural or low-bandwidth areas
Pricing, plan by plan
Healthgrades
Free- PatientFree
- Find doctors
- Read reviews
- Book appointments
Doxy.me
Free- FreeFree
- Unlimited call minutes
- HIPAA compliance
- One-on-one sessions only
- Professional$35/month
- HD video
- Screen sharing
- Group calls
- Clinic$50/month
- HD video
- Screen sharing
- Group calls
Which should you pick?
Choose Healthgrades if
- You need provider search.
- You want to start without paying.
- You work on Web, Mobile.
- You also want reviews and ratings.
Choose Doxy.me if
- You need video visits.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want waiting room.
Questions people ask
- Is Healthgrades or Doxy.me better?
- Neither clearly leads. Healthgrades starts at Free and Doxy.me at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Healthgrades or Doxy.me?
- Healthgrades starts at Free and Doxy.me at Free.
- Does Healthgrades or Doxy.me run on more platforms?
- Healthgrades runs on Web, Mobile. Doxy.me runs on Web, iOS, Android.
- Can I use Healthgrades for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Healthgrades best used for?
- Healthgrades is most often used for patient care, medical records, practice management, telehealth.
- What can Healthgrades do that Doxy.me cannot?
- Healthgrades covers Provider Search, Reviews and Ratings, Appointment Booking, Provider Profiles. Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Both handle HIPAA, Cloud deployment, Web support.
Answered from the vendors’ own pages
Doxy.me: How much does Doxy.me cost?
Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.
SourceDoxy.me: Does the free plan include all features?
The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.
SourceDoxy.me: Do patients need to create an account to join a session?
No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.
SourceDoxy.me: Is Doxy.me HIPAA compliant?
Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.
Source