Software · head to head
Healthgrades vs Cliniko
H
Healthgrades
Software
Provider search and ratings platform for patients
- From
- Free
- Rated
- -
Cliniko
Software
Clinic management software for health practitioners
- From
- $59/month
- Rated
- -
The short version
- Only Healthgrades has a free tier, so it costs nothing to try first.
- Each has a real cost: Healthgrades healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.; Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
- They diverge on capability: Healthgrades covers Provider Search, Cliniko covers Appointment Scheduling.
Where they differ
Only the attributes on which Healthgrades and Cliniko actually diverge.
| Attribute | Healthgrades | Cliniko |
|---|---|---|
| Starting price | Free | $59/month |
| Pricing model | freemium | subscription |
| Free tier | Yes | No |
| Founded | 1998 | 2012 |
Identical on both: platforms (Web, Mobile), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Healthgrades
- Provider Search
- Reviews and Ratings
- Appointment Booking
- Provider Profiles
- Insurance Verification
- Practice management systems
- HIPAA
Only in Cliniko
- Appointment Scheduling
- Online Booking
- Client Management
- Invoicing
- Patient Portal
- Telehealth
- Payment processors
- Online forms
Both cover
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Healthgrades
- Patient Carenot Cliniko
- Medical Recordsnot Cliniko
- Practice Managementnot Cliniko
- Telehealthnot Cliniko
Cliniko
- Practice management for allied health clinicsnot Healthgrades
- Appointment scheduling and online bookingsnot Healthgrades
- Clinical notes and patient recordsnot Healthgrades
- Telehealth consultationsnot Healthgrades
- Invoicing and payment tracking for a multi-practitioner clinicnot Healthgrades
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Healthgrades
- Healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.
Cliniko
- Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
- The top published band stops at 200 practitioners
- SMS is charged separately at 10 cents a message
- Telehealth requires entering card details before it unlocks, even during the trial
- There is no free tier, only a 30 day trial
Pricing, plan by plan
Healthgrades
Free- PatientFree
- Find doctors
- Read reviews
- Book appointments
Cliniko
$59/month- Professional$59/month
- Scheduling
- Patient portal
- Invoicing
Which should you pick?
Choose Healthgrades if
- You need provider search.
- You want to start without paying.
- You work on Web, Mobile.
- You also want reviews and ratings.
Choose Cliniko if
- You need appointment scheduling.
- You work on Web, Mobile.
- You also want online booking.
Questions people ask
- Is Healthgrades or Cliniko better?
- Neither clearly leads. Healthgrades starts at Free and Cliniko at $59/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Healthgrades or Cliniko?
- Healthgrades has a free tier; the other does not. Paid plans start at Free for Healthgrades and $59/month for Cliniko.
- Does Healthgrades or Cliniko run on more platforms?
- Both run on Web, Mobile, so platform support will not decide this one for you.
- Can I use Healthgrades for free?
- Yes. Healthgrades has a free tier, so you can try it without paying. Cliniko starts at $59/month.
- What is Healthgrades best used for?
- Healthgrades is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Cliniko is typically brought in for.
- What can Healthgrades do that Cliniko cannot?
- Healthgrades covers Provider Search, Reviews and Ratings, Appointment Booking, Provider Profiles. Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing. Both handle Cloud deployment, Web support, Mobile support.