Softwr

Software · head to head

Dentrix vs Allscripts TouchWorks

Dentrix logo

Dentrix

Software

The Most Trusted Name in Dental Practice Management

From
$299/month
Rated
-
Allscripts TouchWorks logo

Allscripts TouchWorks

Software

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-

The short version

  • Each has a real cost: Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor; Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • They diverge on capability: Dentrix covers Patient scheduling, Allscripts TouchWorks covers Electronic Health Records.

Where they differ

Only the attributes on which Dentrix and Allscripts TouchWorks actually diverge.

Attributes where Dentrix and Allscripts TouchWorks differ
AttributeDentrixAllscripts TouchWorks
Starting price$299/month$200/month
PlatformsWindows, Web, ApiWeb, Mobile
Founded19891986

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dentrix

  • Patient scheduling
  • Electronic health records
  • Treatment planning
  • Insurance claim processing
  • Clinical charting
  • Imaging integration
  • Patient communication
  • Revenue cycle management

Only in Allscripts TouchWorks

  • Electronic Health Records
  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

What people use each for

The jobs each tool is most often brought in to do.

Dentrix

  • Practice management, charting and scheduling for dental officesnot Allscripts TouchWorks
  • Dental insurance claims, treatment planning and patient billingnot Allscripts TouchWorks
  • Managing imaging alongside clinical records in one systemnot Allscripts TouchWorks

Allscripts TouchWorks

  • Patient Carenot Dentrix
  • Medical Recordsnot Dentrix
  • Practice Managementnot Dentrix
  • Telehealthnot Dentrix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dentrix

  • The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
  • Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
  • Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
  • Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

Pricing, plan by plan

Dentrix

$299/month
  • Dentrix G7$299/month
    • Patient scheduling
    • Treatment planning
    • Insurance management
  • Dentrix Enterprise$499/month
    • Multi-location support
    • Centralized management
    • Advanced analytics
  • Dentrix Ascend$399/month
    • Cloud-based platform
    • Automatic updates
    • Remote access

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

Which should you pick?

Choose Dentrix if

  • You need patient scheduling.
  • You work on Windows, Web, Api.
  • You also want electronic health records.

Choose Allscripts TouchWorks if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want practice management.

Questions people ask

Is Dentrix or Allscripts TouchWorks better?
Neither clearly leads. Dentrix starts at $299/month and Allscripts TouchWorks at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dentrix or Allscripts TouchWorks?
Dentrix starts at $299/month and Allscripts TouchWorks at $200/month.
Does Dentrix or Allscripts TouchWorks run on more platforms?
Dentrix runs on Windows, Web, Api. Allscripts TouchWorks runs on Web, Mobile.
What is Dentrix best used for?
Dentrix is most often used for practice management, charting and scheduling for dental offices, dental insurance claims, treatment planning and patient billing, managing imaging alongside clinical records in one system. Of those, practice management, charting and scheduling for dental offices and dental insurance claims, treatment planning and patient billing are not what Allscripts TouchWorks is typically brought in for.
What can Dentrix do that Allscripts TouchWorks cannot?
Dentrix covers Patient scheduling, Electronic health records, Treatment planning, Insurance claim processing. Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal.

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