Healthcare & Medical · head to head
Amwell vs Allscripts TouchWorks
Amwell
Healthcare & Medical
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
Allscripts TouchWorks
Healthcare & Medical
Cloud-based EHR and practice management for ambulatory care
- From
- $200/month
- Rated
- -
The short version
- Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- They diverge on capability: Amwell covers Video Consultations, Allscripts TouchWorks covers Electronic Health Records.
Where they differ
Only the attributes on which Amwell and Allscripts TouchWorks actually diverge.
| Attribute | Amwell | Allscripts TouchWorks |
|---|---|---|
| Starting price | $99/visit | $200/month |
| Founded | 2002 | 1986 |
Identical on both: pricing model (subscription), free tier (No), platforms (Web, Mobile), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Amwell
- Video Consultations
- Phone Consultations
- Mental Health Services
- Prescription Services
- Digital Prescriptions
- EHR Systems
- Health Plans
Only in Allscripts TouchWorks
- Electronic Health Records
- Practice Management
- ePrescribing
- Patient Portal
- Scheduling
- Revenue Cycle Management
- HL7
- FHIR
Both cover
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Amwell
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Allscripts TouchWorks
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Allscripts TouchWorks
- Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- Pricing is not published
- TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor
Pricing, plan by plan
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Allscripts TouchWorks
$200/monthNo published plan breakdown. See the Allscripts TouchWorks review.
Which should you pick?
Choose Amwell if
- You need video consultations.
- You work on Web, Mobile.
- You also want phone consultations.
Choose Allscripts TouchWorks if
- You need electronic health records.
- You work on Web, Mobile.
- You also want practice management.
Questions people ask
- Is Amwell or Allscripts TouchWorks better?
- Neither clearly leads. Amwell starts at $99/visit and Allscripts TouchWorks at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Amwell or Allscripts TouchWorks?
- Amwell starts at $99/visit and Allscripts TouchWorks at $200/month.
- Does Amwell or Allscripts TouchWorks run on more platforms?
- Both run on Web, Mobile, so platform support will not decide this one for you.
- What is Amwell best used for?
- Amwell is most often used for patient care, medical records, practice management, telehealth.
- What can Amwell do that Allscripts TouchWorks cannot?
- Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Both handle HIPAA, SOC2, Cloud deployment, Web support.